Terms & Privacy

Terms of Service

1. Acceptance of Terms

By accessing or purchasing from First Response Tech (“we”, “our”), you agree to these Terms. If you disagree, please exit the site immediately.

2. Eligibility

You must be of legal age to form a binding contract in your jurisdiction.

3. Orders & Pricing

We strive for accuracy—but product descriptions, prices, and availability may contain errors. We reserve the right to cancel orders affected by such issues.

4. Payment

You agree to provide current, accurate payment information. We may cancel suspicious or fraudulent orders at our discretion.

5. Shipping & Delivery

Delivery times are estimates and not guaranteed. You’ll receive a confirmation once your order is dispatched.

6. Returns & Refunds

Items must be returned in original condition. See our Return Policy for full details.

7. User Conduct

You agree not to misuse the website or attempt to disrupt its operation.

8. Intellectual Property

All text, images, logos, and code are the property of First Response Tech and may not be reused without permission.

9. Limitation of Liability

We are not liable for indirect damages. Our maximum liability is the price of the product purchased.

10. Governing Law

These Terms are governed by the laws of Alberta, Canada.

11. Amendments

We may update these Terms. Changes take effect immediately upon posting.

12. Contact

Questions? Email us at support@firstresponsetech.com

Privacy Policy

A. Information We Collect
  • Provided by you: Name, email, address, payment details
  • Automatically: IP address, browser type, visited pages (via cookies and analytics tools)
B. How We Use Your Information
  • To process and ship your orders
  • To communicate with you about purchases or customer service inquiries
  • To improve our services and website
C. Cookies & Tracking

We use cookies to enhance your experience, track website traffic, and deliver targeted ads. You may disable cookies in your browser settings.

D. Data Sharing

We never sell your personal data. We only share it with trusted partners (e.g., payment processors, shipping providers) as required to fulfill your orders.

E. Data Security

Your information is protected using industry-standard encryption and security practices.

F. Your Rights (Canada)

You may request to view, correct, or delete your personal data by emailing us. You may also contact the Office of the Privacy Commissioner of Canada for concerns.

G. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from minors.

H. Changes to This Policy

We may revise this Privacy Policy periodically. Changes are effective upon posting.

I. Contact

For privacy questions, email privacy@firstresponsetech.com